Q: What types of machine tools do you specialize in?
A: We provide a comprehensive range of CNC machines, including cnc lathe machine,vertical turret lathe, tapping center,cnc vmc, etc. .We can estimate the processing time based on the drawings you provide, and we can also use relevant models to help you make samples.
Q:How do you ensure machine durability?
A: Critical components (spindles, guideways,bearings) use German/Japanese/TaiWan imports. Castings undergo natural aging and vibration stabilization to minimize thermal deformation. And we have a group of experienced assembly experts. All machine toos are tested with a laser interferometer and compensated for accuracy before leaving the factory.
Q: What is the typical lead time?
A: Standard models: 10–30 days. Customized machines: 60–90 days, depending on technical complexity and the inventory status of related components. Expedited production is available for urgent orders.
Q: How quickly can you resolve technical issues?
A: We guarantee a response within 12 hours. Spare parts are shipped within 24 hours from our local warehouse.
Q: What warranty do you offer?
A: 12-month warranty for the entire machine. Some machine tools enjoy a one-year extended warranty service.
Q: Can I get a discount for large orders?
A: Yes. Orders exceeding $30,000 qualify for tiered discounts. Contact our sales team for project-specific pricing.
Q:Can I act as an agent to sell your products in our region?
A: Yes, we are pleased to collaborate with local partners. If there are sustainable orders, we can also provide OEM services. We can also help you train your engineers.
Need more details?
📞 Contact: whatsapp/wechat:+8613382075212
Response time: <2 hours for urgent inquiries.
